Privacy Policy

Effective Date: [20 Jan 2026]

Fapo.com.au (“Fapo”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information when you visit or use our website:

  • Identity information: Name, date of birth, gender.
  • Contact information: Email address, phone number, mailing address.
  • Account information: Login credentials, account preferences, purchase history.
  • Payment information: Credit card details, billing address, transaction history.
  • Technical information: IP address, browser type, device type, operating system, cookies, and website usage data.
  • Marketing and communications: Preferences for receiving promotional communications.

We only collect sensitive information with your consent.

2. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you when you create an account, make a purchase, subscribe to newsletters, or contact us.
  • Automatically through website analytics, cookies, and tracking technologies.
  • From third parties such as payment processors, marketing partners, or publicly available sources.

3. How We Use Personal Information

We use your personal information for purposes including:

  • Processing and fulfilling your orders and payments
  • Providing customer service and support
  • Sending marketing communications (with your consent)
  • Personalizing your experience on our website
  • Analyzing and improving our products, services, and website performance
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Sharing and Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers: Payment processors, delivery providers, IT and cloud services, marketing and analytics partners.
  • Business partners: For promotions or joint offers.
  • Legal or regulatory authorities: Where required by law.
  • In the event of a business transfer: Sale, merger, or acquisition of the website.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Measures include secure servers, encryption of sensitive information, and access controls.

Your information may be stored in Australia or overseas. Where stored overseas, we ensure adequate protections consistent with APPs.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze trends, and gather demographic information. This includes third-party tools such as Google Analytics, Google Ads, and Google Tag Manager. These tools may collect information about your device, browser, IP address, pages visited, and how you interact with our website.

You can control cookies through your browser settings. Disabling cookies may affect website functionality and the services we provide.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy.

7. Your Privacy Rights

Under the Privacy Act and APPs, you have the right to:

  • Access your personal information
  • Request correction of inaccurate, incomplete, or outdated information
  • Withdraw consent for certain uses of your personal information
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Opt-out of marketing communications

8. Marketing Communications

We will only send you marketing communications with your consent. You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

9. Children's Privacy

Our website is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Changes become effective immediately upon posting unless otherwise stated.

11. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us:

Fapo.com.au
SCC TECHNOLOGY LIMITED
Email: info@fapo.com.au
Website: https://www.fapo.com.au

12. Google Tools Opt-Out

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. For advertising cookies and tracking, you can also manage your preferences through your Google Ads Settings.